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FAQs

Frequently Asked Questions

Membership Support

Online Resources

Visit premera.com/ma at any time to find information about your plan, as well as tips for managing your health.

Customer Service

Call toll free at 888-850-8526 (TTY: 711)

October 1 through March 31: 8 a.m. to 8 p.m., 7 days a week
April 1 through September 30: 8 a.m. to 8 p.m., Monday through Friday